Cancellation Option
Cancellation Policy
Cancellation Before Move-In:
- If you need to cancel your booking before moving in, please inform us at least 7 days in advance to receive a full refund of the security deposit.
- Cancellations made less than 7 days before the move-in date will result in a deduction of 50% of the security deposit.
Cancellation After Move-In:
- If you wish to move out after staying, a 15-day notice period is required. The notice should be given in writing to the management.
- If the notice period is not provided, one month’s rent will be charged as a penalty.
- The security deposit will be refunded after deducting any pending dues, damages, or unpaid rent.
Security Deposit Refund:
- The security deposit will be processed within 7-10 working days after your move-out date, provided that there are no damages or unpaid dues.
- Any deductions for damages or unpaid rent will be communicated to you before the final settlement.
Early Termination of Contract:
- In case of early termination of the stay before the minimum stay period (one month), the security deposit will not be refunded.
- Special cases may be considered at the management’s discretion, such as medical emergencies or family reasons.
Refund Process:
- All refunds will be processed through bank transfer or the original payment method.
- Please ensure to provide the correct bank details for a smooth refund process.
Exceptional Circumstances:
- In the event of unforeseen circumstances like natural disasters or government regulations requiring sudden closure, the management will consider partial refunds or adjusted cancellation terms on a case-by-case basis.